Placed an order for a bed 16 Oct 2022, waited 4 weeks for it to be made. Delivery van arrived as promised on 16 November but the bed frame was missing. They rearranged delivery for 22 Nov again van arrived on time but half the bed was missing. I was then told it would be delivered on 28 Nov. I spoke to the Cwmbran store who confirmed bed would not be delivered on 28th as they cannot find it in the warehouse. Therefore I have to wait for another bed to be made and as I have missed the last date for Christmas orders it will be 13 January before I know if I will have a bed or another failed delivery. This is appalling service.