Absolute disgrace of a company. Customer service have no clue about consumer rights. They use a third party fitting company that have a horrendous reputation.Try to put blame on you when their third party fitters damage items when they are constructing furniture. Letters from Citizens Advice were totally ignored. Letters from Trading Standards were totally ignored. Letters from small claims court totally ignored. Letter saying I had won my case totally ignored. Letter hand delivered from bailiffs saying to pay within 14 days- yep totally ignored. Well let's see you ignore the bailiffs coming to your store to empty the shop of goods for selling at auction. Wish I had read the reviews about the customer service when something is wrong because if anything is wrong just forget about getting it put right. Will never purchase from again or recommend. Zero stars if I could and by looks of it a lot more unhappy customers