Ordered a headboard in store, asked if we could pick up from store they said no as they use an outside delivery company ( that was a lie ) So we had to pay £39 for delivery. Given a date for 4 weeks delivery. Waited in for the headboard turned up on a Bensons van. Opened the box only to find it is the wrong colour.They took it away and have given me a new date for the replacement of another 4 weeks. Worst company we have dealt with, only wish we had read reviews before ordering. We don't have much faith in them getting it right this time, so much for customer service, if we make an error at work we go out of our way to put it right ASAP.