They delivered my bed but could not take it upstairs cause it was too heavy so they dumped it in the living room so how are we meant to take it upstairs,, basically saying that’s our problem. Then when we looked at the bed they sent us to right bases rang up customer services, they said we had to wait other month to receive the left base, so we said we told him to come and collect the bed we’re not interested no more your service was diabolical so now we have to wait for two weeks for them to come and collect the bed and it’s clogging our living room and having a disabled brother is finding it difficult to walk around, but when I explain this to customer services, they didn’t care. I still had to wait two weeks.