Everything about this company is appalling. From the pair of thick delivery drivers who are supposed to call you when they are on their way (incapable of doing that, just turned up and were then annoyed they had to wait for us to get back from work). One of the drawers on the bed arrived broken so poor workmanship, lack of quality control or cheap materials. You take your pick. Bed base started creaking almost after first use. Sent their incompetent warranty people round who just sprayed the under base. We were then told it was our fault for sitting on the edge of the bed. We are hardly morbidly obese and did not realise a hoist is needed to get in and out of bed was required if you can't sit on it. A complete cowboy operation all the way through. Do yourself a favour and go to Dreams instead.