On the 2nd Jan 17 I placed an order for 2 wardrobes and a bed costing approx £1400. On the 27th Feb 17 (after waiting 8 weeks) my delivery arrived. After the driver offloaded (and dropped smashing parts) of someone else's delivery (not even realising it was the wrong item) they offloaded my bed and wardrobes. It was immediately noticeable that the mirror doors were smashed. I called Customer Services (CS) who told me to email the items we needed replacing. After going through there were 9 panels we noticed which meant we couldn't even build 1 of the wardrobes. I emailed the order to which I received no acknowledgement. So I called at 5pm knowing CS is only open 9-5:45 where the Advisor order the items whilst I was on the line. After 25 minutes on the phone I was told it would be 4-6 weeks before the replacement panels arrived. Not impressed £800+ on wardrobes that I would be waiting 3 months+ to be able to use. I wrote a complaint which again I've received no acknowledgement of and 4 days on I'm still waiting. I would really not recommend buying from this company