My husband and I were interested in buying a single bed ,sold as seen in Bensons ,we asked the simple question what would happen if the bed got damaged when being delivered to us as it wouldn't be packaged as new , the salesman who actually turned out to be the manager was not only very rude but extremely sacastic saying what do you expect when you buy sold as seen theirs going to be damage , we said we had seen the two chips on the bed and accepted it but asked our question again getting more sarcastic replies before he stomped off , what terrible customer service , shame on you Bensons !