DO NOT USE THIS COMPANY!!!! I kid you not, worst experience with any store i've ever had in my life!!! I am now at my FOURTH ATTEMPT at trying to obtain my order, after 3 DELIVERIES OF THE WRONG ITEM!!! which i originally ordered from the Wednesbury store in DECEMBER 2016. Not only that i stupidly went in again a few weeks ago apparently undeterred by my so far shocking experience with them, and ordered two bedside drawers, they were delivered on Monday and one of them was BROKEN!!! you could clearly see that it had taken a MAJOR BLOW to it BEFORE IT WAS DELIVERED to us. I literally feel like i'm being PRANKED now because i just cant understand how they can get it WRONG AGAIN AND AGAIN Personally i think there is some rebellion going on with their workers, because the workers at the delivery centers appear to be loading the wrong items over and over again, the delivery guys appear to have NO TRAINING on how to load and unload items properly and without causing damage, and the customer service operatives say they will do something and either they don't do it or THEY DO IT WRONG!!! . Either way I WILL NEVER BUY FROM BENSONS AGAIN. They need to be investigated by WATCHDOG and i feel like contacting the BBC to see if they can find out exactly what the hell is going on with this company.