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Anonymous
We ordered a bed that cost over £700 waited 3 weeks for delivery when it came it was damaged, so driver took pictures and said ring customer service and they would arrange a replacement for us. Rang them they said we had another 3 weeks wait for a replacement or they could offer us £40 in vouchers if we kept damage one, i said no I would like a new one, so waited another 3 weeks for it to be delivered booked a day off work for 19th June 2017 for the New replacement to be damaged again. This is totally unacceptable not like it was a £100 bed it was £719.99, I thought a big company such as bensons would have excellent rating which is why me and my partner gave you our service. Will be definitely be thinking twice now from shopping with you which is a shame as we was going to come and order a headboard very soon.
7 years ago
Bensons For Beds has a 1.2 average rating from 1,760 reviews

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Alice, Customer Support

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