I purchased a Morena wardrobe which, to be fair, looks nice but be warned that the rails are not nearly strong enough. They bent almost immediately and one of them has now given way completely. Customer Services took over 3 weeks (with various emails) to finally inform me that they would not replace these rails (I've now had the wardrobe nearly 2 years but have not yet finished paying for it!) and that their charge for a replacement is £23!!!!!! This is APPALLING customer service - 3 weeks to inform me of an outrageous rip off charge (I have looked on EBay and it was possible to obtain a replacement for a third of this cost). So 3 weeks of my clothes being in a heap at the bottom of my wardrobe waiting for Bensons to deign to let me know that they are going to do **** all - 1 day for an EBay order to be delivered. Clearly they don't care about repeat business.