Even one star is one too many. After purchasing a king size tv bed with really helpful staff I booked a day off work. I got a call in the morning saying that the mattress had been damaged and they would deliver in two days time. After again rearranging another day, the bed arrived hours later than the designated last delivery time. But unfortunately Bensons for beds don't realising that just a bed without a mattress is not very comfortable. So having got rid of my old mattress I was left with just the basic bed frame. When I complained to the office they said I could buy a blow up mattress for £60. What a joke! They were rude and completely disinterested. After paying over £2000 for bed and mattress this is diabolical service. So I put the bed together only to find the speaker doesn't work! I was told to ring the office in two days time. What a shambles. Now I have found this review site and the truth emerges. I am horrified now at what my mattress will be like, maybe the blow up one would be better! The saga continues.........