I am absolutely disgusted Bensons for Beds. They make a big thing about a 40 day MATTRESS exchange (I’m perfectly happy with the divan bed) but, because I accidentally put the headboard on the wrong end, they won’t exchange the mattress. Customer services are rude and unhelpful. They clearly don’t want me as a customer. I’ve ever offered to pay the 10%, the extra for a more comfortable mattress and for the damaged bed but the answer is a resounding no. Once the bed has been delivered, they couldn’t care less. I will never buy from here again and I strongly recommend that no one else buy from them either.