Probably the worst company I have dealt with. Placed two orders on 3 March for two wardrobes. Was given a delivery date of 25 April. Received a SMS message on 23 April giving a time slot for delivery of 07:00 to 13:00 on 25 April. Nothing arrived and no contact to say there was a problem. Called customer services who then said that neither of the two orders were even in the warehouse. SMS is sent out automatically (even though the goods are not there). Great help! Numerous calls and emails to customer services who have no answer except that they are looking into it. Emailed the Managing Director Mr. Alan C. Williams and posted a recorded letter to the manger at Harvey's in Slough where the goods were purchased. Got a response from 'customer relations' in response to my email to the M.D. stating that they were looking into it. They still do not have a reply. Customer services called on 24 May to say that one of the orders had been located. Delivery was arranged for today. Received another SMS on 30 May 'confirming' delivery for today between 07:00 and 13:00. Called customer services at 09:30 today to check on status. What a surprise, the goods are not in the warehouse !!! Not being delivered today. Emailed all concerned again today. Just got a response that due to 'structural changes' within the company the goods are in a different warehouse. True management. My recommendation is to NEVER buy anything from Bensons for Beds. Unless of course you like a life full of frustration and high blood pressure. Ali Shirazi Orders A5397487 and A5397488