The store at Wolverhampton was good. But the bed slats were delivered broken, headboard package was damaged. When I contacted customer care the lady on the phone was rude, didn't care about the damaged goods, blamed me for everything and just put the phone down . This is after I had ordered two beds, two mattresses, two wardrobes and side table. Where every customer is important, a customer who had ordered for a significant amount gets shouted at by customer care. Don't buy from bensons for beds as if you have a problem ( you will definitely have a problem) there is no help from customer care. Very very dissapointed and will never ever go near a bensons for beds shop.