Would give 0 of 5 if I could. The store staff were great but the delivery was shocking. I asked for a specific date and they said that was fine for delivery. But then I didn't get the call/txt 24 before to confirm, not the txt to say if it was a 7-12 or 13-18 hr delivery window or the call a hour before that I asked for. Not getting the call I pop out to the corner shop, I miss them and the wait in all day for a delivery that I have missed only to be told when I ring customer service at 17:45 that they turned up while I was out at 07:50. Then told that by customer service that they did ring and that maybe my phone isn't working! Starting to think they didn't even turn up and are lying to me as my phone is fine (filling this in on my phone) and there is no sign of a 'sorry we missed you card'. If they can't redeliver to a time that suits me and may ask for a refund.