We bought a bed from Bensons in Altrincham the bed we bought was just what we wanted and we got a date for delivery but two days before this date we were told the bed was discontinued .I phoned the shop and spoke to Victoria who took control and got us a shop floor bed from another shop plus extras that was worth £200 . Later Leanne from the Altrincham shop got in touch and gave us £50 back for our trouble. We got our bed on time with £250 of and thats what I call good service Barry .