Absoultley disgusting service purchased a bed from bensons in preparation for my husband operation had 3damaged foot boards and customer service was a shambles I had to borrow a put up bed for my husband to sleep on in the end after many phone calls and getting nowhere I couldn’t waitanymore it was getting so stressful I accepted to keep a damaged headboard and £80 was agreed as compensation I was advised store would ring me to arrange the £80!to be put back on my card none rang me i rand store they said only £40 was on the system they were going to listen to the call and ring me back I’m still waiting for call back !!!! !!!!!!i paid £600 for bed got a damaged headboard and customer service a shambles been going on for nearly 3 months My son is also having ongoing issues with bensons Avoid bensons Mary farrugia