Benson for beds customer services are a joke if you are buying they great but if you have a problem the number you have takes one hour to a hour and a half I was not happy with the padded top of my mattress it was not as good as the one in the shop they sent some one to look at it when he first felt it he said it was hard I said that is my point he was left with the mattress he finished and I said you will say it is faulty he said no i said you said it was hard they sent me a letter its within perimeter so to get a new one I would have to pay ten per cent of the mattress and delivery that would be over 150 pounds my warning is you can not get your money back guarantee is worth less. Do not buy e happy with the padded top of my mattress they sent some one who said on