NO MATTRESS YET Salesperson fantastic. Very patient and not pushy. How I wish I'd read the reviews on here before my Mum of 91 parted with thousands of pounds! Old bed was taken away a week and a half ago. Bed base was delivered 2 days later as requested. The mattress hasn't been delivered a week later with no explanation or apology from the delivery side. (Salesperson has apologised). We were expecting it again today but have given up and will drive 40+ miles and back to lend her our mattress. I'm speechless. Perhaps we should get together and contact Watchdog!