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Jacqueline Brook
Shocking. All I ordered was a headboard one month ago. Delivery was due on Friday Nov 30th. The driver contacted me mid morning to say they were 3.5 hours behind schedule due to a mix up with the loading of the van (what had been loaded was not what they were meant to deliver so they had to return to base). I wasn’t prepared to wait all day so they told me to ring Monday to rearrange delivery. I rearranged for Weds Dec 4th. No delivery and when trying to contact Bensons to find out what had happened there’s a message saying not able to take cells due to staff training!! This message was there all day. On ringing them the next day they told me the order had mistakenly been put on hold 😟😟. It’s now due next Wednesday. I am going to cancel the order and go elsewhere. It’s only a headboard but come on Bensons.. sort yourselves out.
6 years ago
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Bensons For Beds has a 1.2 average rating from 1,760 reviews

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