Absolutely dreadful, worst Customer Service I've ever encountered. Ordered Bed, told day before delivery wouldn't be getting it, no explanation. Wasted 2 hours on phone just to find out why and when it would be delivered. Staff on Customer Service shockingly inept. Too many people are having similar experiences, how are they getting away with such blatant disregard for their Customers?. We should all notify Watchdog, might shake them up into sorting out the dire mess they are in. Store staff were lovely, it's a shame the delivery, customer services and everything else is a disgrace and clueless shambles. I just wish I'd seen these reviews, would never have gone there if I had.