We paid cash for a King Size Divan on 11/11/2018 and were told delivery would be on 04/12/2018. About a week before the delivery we were contacted and told delivery had been changed to 12/12/2018. We were then contacted again to say delivery would be on 20/12/2018 and again on Sat. 23/12/2018 between 7am - 1pm. We were up early on the 23rd to disassemble our old bed which we had paid to be taken away. We were contacted around 10am by the delivery driver (an Eastern European who could barely speak English) and we couldn't understand what he was trying to tell us. He eventually turned up with the mattress and half of the divan! The other half was missing. By then we had had enough of Bensons and told him we did not want the bed and would go to the shop to get our money back, which we did. Will never use Bensons again.