Ordered a single divan base from Aintree store at beginning of January. Delivery date was 14 th January. Had two phone calls today from driver saying he would be with me between 12 and 3pm. Then a 3rd call to say he didn't have my bed on the van and he didn't know where it was ! Rang the warehouse but was met with an answer phone which said they were busy and to ring back later. Then cut me off. Rang Aintree store and they said they would sort it and ring me back. They didn't. Went down to the store and they said they had emailed the warehouse ! They could not give me any assurances I would get my bed so I cancelled it and bought one from Dreams at less than half the price. I wish I had read these reviews before I ordered from Bensons. If I could have given them no stars I would have done. I won't be buying anything else from this store and will warn family and friends about my experience.