Everything went swimmingly. E mailed delivery date as expected, delivery team phoned to give the estimated delivery time. Then guess what the bed is broken. I was not so much angry but really disappointed. I’ve thrown my bed out I’ve now got no bed. I rang bensons shop in Blyth. Basically they are getting 1 star as the customer service was good. I asked for my money back have been promised it tomorrow I was even offered a loan of a bed and to give them a second chance. Once bitten as the saying goes just hope I get my refund now. I still haven’t got a bed but I won’t be going to bensons again.