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Anonymous
Incorrectly advertised prices in store and when you get to ordering and paying you get caught out. You are better off ordering online or with another retailer who clearly prices their items. We ended up paying £80.00 more for a bed than the price we were told 10 minutes previous when browsing. Sales adviser obviously wanted to get ahead of himself and put the next day's prices out before they closed for the day. Customer services aren't interested in resolving anything and are quick to tell you to get independent advice instead of dealing with it themselves. Store and area managers are also quick to call a customer dishonest.
5 years ago
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Bensons For Beds has a 1.2 average rating from 1,760 reviews

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Alice, Customer Support

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