Delivery men told my husband to remove all dust sheets as health and safety they provide their own protection for customers house. They dragged the bed through wet mud no need had they held it properly and walked upstairs on our light gold carpet wet muddy feet! Asked them where was the protection they were using and they never answered! The package the mattress in ripped and dirty, the base of the bed ripped and dirty and staples hanging out that we have had to remove. We are having to get a carpet cleaning company in as the hallway carpet ruined. Tried calling but 56 min wait. I will be complaining and taking legal action