Oh my goodness me. Why didn’t I read reviews before buying from Bensons Beds. The service at the Swansea store was first class. Paid for 3 door wardrobe plus drawers and bedside drawers. I also purchased a bedhead. I had text to say bedhead would be delivered in the 25 January. On 25 of January a text to say problem with manufacturer, will now be delivered in March. Oh well I thought these things happen I suppose. Went back to the store as I needed a chest of drawers as well. Same lovely lady served me, who had no knowledge my bedhead hadn’t been delivered. On Tuesday my wardrobe plus we’re to be delivered. Paid my cleaner to place all my clothes form 2 chests and two chest of drawers on the floor and charity shop picked up my furniture to sell and help their charity. Monday had missed call. thought it was a cold call. Didn’t call back. From other stores I’ve bright blinds, furniture etc, I’ve received texts giving a couple of hours delivery time. Mid morning rang the makers of furniture we rang yesterday but you didn’t answer. We’ve sent a letter telling you we’ve had a problem! Your wardrobe drawers and bedside table will arrive sometime today. When I have to go out at some point. (To return blood pressure monitor to surgery I’d worn for 24 hours because my blood pressure was so high. Didn’t get there that day. Nurse read result and had to wait to see a dr. Hopefully they can sort without hospital stay). I told girl I’m disabled. Have my cleaner here to put my clothes in my new unit. I’ve no wardrobes, have to pay my cleaner. Why wasn’t I told last week. The paint sprayer broke down. Surely you have more than one and paint needs to dry before sending to customer. It’s only a small firm I’m told. I was very upset. Rang Bensons customer (ha ha) service. To be told nothing to do with them. They took orders and another firm made it. I’m sorry, I bought from you and my contract is with you. I want my wardrobe this week as sprayer will be repaired by now. I can’t do anything. What do you expect me to do. We don’t supply the furniture. You have my money, now you contact them. I need the wardrobe as I’m disabled and can’t get my clean clothes. Hold on I’ll contact them. Came back to say sprayer should be repaired and wardrobe be with me by Friday. I told delivery men about delivery. They both burst out laughing. You’ll be lucky to get in three weeks. Yesterday I called factory to ask to ensure arriving today. We sent a text saying it would be delivered on 18th. I said surely that was for chest. No and you said it was okay. Yes, I thought it was my chest. Basically I got nowhere. Now paying cleaner to get my clothes so I can get dressed. Tried to see if I could get my old wardrobe back until delivered. It had all been sold the following morning. The charity were so lovely and concerned for me. What a difference. Absolutely disgusted with after care, or rather, no after care from Bensons. I hope it doesn’t go bust before my wardrobe and chest arrive. Let’s face it no one would go back and everyone I know now wouldn’t go there. Of course I notice Bensons Beds do not respond to reviews. Why would they read them? They all say similar things. Such a shame. They were fast enough at taking my money. They just do not care about anyone except their money. Hope it doesn’t fall to bits! When it arrives