Abyssmal service. The shop people were really nice and knowledgeable. After that it goes down hill rapidly. Wish I’d read this website first. - Could’t deliver in three weeks as advertised. Had to be 5 weeks. - On day of delivery got message to say that all deliveries were late. - Got a message in the evening to say that only half the delivery had been loaded. - Requested new delivery asap, Had to wait at least a week. - Customer service would not respond to phonecalls. 35 minutes waiting time! Would not even answer the phone to the shop. - No response from customer service at all. Had to be told by the shop that it would be a week later for delivery. - Following week. Exactly the Same thing. The only difference being that they had the wrong bed on the lorry. - Same saga with customer services. Still waiting to find out if we have got a bed coming - next week, two weeks .... Don’t know because customer services won’t communicate. Fuming. If anything goes wrong they expect you to do all the running around, phoning, emailing etc, despite them being in the wrong. Not at all proactive. Avoid. Please beware. I have a feeling that this company is going to go under because it clearly cannot continue this way.