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Anonymous
Brought 2 beds and very comfortable and good quality however one of the bases has different legs on it from what I ordered. I called which took over half hour waiting in a queue to get through where the advisor was helpful but told me I needed to email a picture of the bed I wanted and the bed I got which I did. It’s not been 9 days since the delivery and not had a single reply from all 3 of my emails. So basically I’m stuck with a bed I didn’t order. Customer service in the shop is brilliant but any problems after you’ve purchased a bed it’s tough luck. I’m on the verge of returning the bed myself and requesting a full refund. Wish I had read people reviews before I purchased from there.
5 years ago
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Bensons For Beds has a 1.2 average rating from 1,760 reviews

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Alice, Customer Support

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