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Anonymous
Two screws sheared in half in the night causing my side of the bed to collapse. Bought bed 4 years ago with a mattress so should be covered under 5 year guarantee. Bensons refuse to accept that it's down to quality of material and want me to prove it. Disgusting customer service, took 10days to get response which came via Twitter, call centre must have no one in it Because there is ALWAYS a 30min wait.. Can see this lot going in administration shortly. BEWARE!
5 years ago
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Bensons For Beds has a 1.2 average rating from 1,760 reviews

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