Please do not buy from Bensons for beds unless you want hassle & stress. I bought a 4ft full front open base otterman bed with mattress on the 02nd of February 2019, from bensons for beds in Stockton on Tees. Delivery date I was told was 27 th February. I also paid extra to get it assembled. Unfortunately on the day of delivery they did not have the correct mattress in the delivery vehicle, so I had to wait for the vehicle to go back to their distribution ctr to pick it up, then when they did arrive back they had two left side bases & no right. One side of the base is marked, & both sides of the bases, the material was fraying. Honestly I cannot believe the poor quality of goods & service I received. I went to Benson’s for beds for their Name & good customer care. Honestly I am in shock with the service this so called big company gives. I have pictures to prove how poor the quality of the goods I received. I have been dealing with the store I purchased the goods from & sent my pictures to them, I have been told they have been forwarded to their head office; but not heard anything from above, in fact this company does not care. Absolutely appalled, really bad customer service. I will not be purchasing anything from this company in the future & I will be passing my experience to others. Shame on you Benson’s for beds.