Bought bed from Bensons for Beds, took delivery on 1st of March 2019.
Faulty part on bed and phoned customer services to get this sorted. I have provided photographs of the problem and have since asked for replacement to which the reply was we will send someone out to inspect it. Not quite what I wanted or expected.
I’m currently awaiting delivery of wardrobes I’ve paid for and expected delivery. They phoned to say they can’t deliver on expected date. No further information other than we will call within 48 hours. I was then given the choice to cancel the order.
Not what I would consider great customer service
Stephen Stronach
5 years ago
Bensons For Beds has a
1.2
average rating
from
1,760
reviews
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