Im very disappointed with the customer service and how my order was dealt with. I made order on 25/02/2019 and it supposed to be delivered on 19/03. After waiting 3 weeks for my delivery on 18/03 (day before planned delivery) I was informed that my order will be delayed for another 10 days until 29/03/19. I was really disappointed and annoyed about delay and being told last minute after I booked day off from work to make sure I’m at home when bed arrives. I was considering cancellation of order and I asked what I need to do to cancel my order. During phone call on 18/03/19 I was told I need to send email to the relevant department to make cancellation which in the end I haven’t done. On 25/03 I rung customer services to find out about progress on my order and I was told that order has been cancelled! No information was sent to myself, no email, no phone call, no txt. If I didn’t call to get update on my order I wouldn’t even know that it has been cancelled (which I didn’t even asked for in the end). I would sat at home on 29/03 just waiting for delivery. Its shocking and disappointing. I have never received such bad service for something I paid for. There shouldn’t be a place for situation like this in big company like yours. I will never buy anything form your company. It was just waste of time. I waited 4 weeks for bed and now I have to order somewhere else and wait again for delivery. Unacceptable.