We placed a large order with Bensons in November. They promised delivery before Christmas. They stuck to their word but our bed arrived without a headboard. We had to wait until the first week of January for the headboard to get delivered. We then decided we needed another chest of drawers. Went in store and placed the order mid January. Was told it would take 12 weeks for delivery so we patiently waited until the 12 March. We were then called to say supplier issues so will deliver the week after. The week came and were called to say delivery issue so promised the item would be delivered the week after. The third week has come and just received another call to say supplier issues again. Not impressed with the service from Bensons. Quality of goods isnt great either. I think I will stick to Ikea next time. This will be the last time I ever purchase anything from Benson again and will not recommend it too others. Such a pity as their store staff work tirelessy and are so helpful and friendly but are then let down but the delivery seevice.