Please find an alternative to this horrific company. I've order 4 zip and link beds on 6th January this year at £3700. The sequence of failed deliveries and wrong items has been farcical. Its now the end of April and I'm facing another 6 week wait for headboards that have been delivered incorrectly (twice already). I've emailed customer service with a full list of misdemeanours and I've gone back and sat in front of the store manager from where I purchased the beds and requested senior management to get involved. As yet I'm still waiting for a reply or a call. everything that could have gone wrong with the service has gone wrong. They are an absolute nightmare. Take head!