The top panel of my wardrobe broke which lead to it being unstable and unsafe to use. In response to this I had a technician from Servico come out to look at the wardrobe and eventually a top panel replacement was ordered and fitted. When the technicians came, the process was very time consuming and did cause a lot of hassle, such as no replacement screws were send with the replacement panel. Furthermore, regrettably, the very next day the wardrobe broke again in the exact same place! It is very clear the sliding draws are too heavy for the top panel. There is nothing to secure the top panel and hold it in place which had led to the same issue. I am extremely disappointed with the product and very frustrated about this situation. When I contacted Bensons again they responded with Bensons for beds will not be able to offer any more replacement parts as the first build (by benson) was not done correctly and then when the techician came out to replace the part they had sent he failed to fit these parts because they were not available (and didn’t say anything! RIDICULOUS!!