We purchased the superking legend multimedia bed with igel mattress and 2 pillows in September 2018. First just the mattress and pillows turn up Jan 2019, no trace of the bed. Then 2 weeks later the whole order turns up. Boxes damaged mattress open and stained. Amp didn't work so we had no sound from the bed just from the TV. Plastic slat holders were broken and the plug for the TV doesn't fit through the hole to keep the wire away from the mechanism in the foot of the bed. The wire for the TV is hardwired into the back of the TV and the plug has a no return security screw, once is fitted in the factory it cannot be undone. The only way to use the TV is to slide the plug and wire down the side of the baseplate which pinches the wire when the TV moves up and down. This has already started pinching the wire which will end up sparking and cause a fire. Benson's sent an engineer out for the amp and then another engineer for the TV as 'they can only deal with one problem at a time' the engineer admitted there was a fault yet we received a letter from Benson's saying no fault found. They now will not speak to us on the phone and have deleted our comments and videos off their Facebook page, they have also blocked us from their social media. We have opened a case with reading standards and the furniture ombudsman so we now sit and wait. AVOID AT ALL COSTS