Bensons for beds sold my aged mother an adjustable bed for over £600. She was not well when she visited the shop and was unable to try properly. The bed was delivered, built up and was promptly discovered not to be appropriate. Bensons were contacted immediately and asked to come and collect without it being used. They have declined and now my 85yr old mother has the anxiety of this which is making her even more ill. Bensons has no empathy, consideration for their customers or scruples. Customer services are a disgrace and took weeks to even bother to reply. Do not go near them if you want any sort of considerate after sales service.