I am so disappointed with this company. I ordered 2 items only one was delivered. Then I kept calling the warehouse or delivery service center but calls were not answered. Then I had to go to their showroom and I was informed that the company was on administration. No email or letter to advise me on this. The showroom told me to call the service center. The annoying part was one member of the team was blaming for contacting them later. How rude! Thereafter I've been calling the customer service but each time it was the same question and I kept repeating myself over and over again. They are the worst customer service ever! No connection and no follow-up. They will promise to call you after investigating the issue and promised to call back. Alas! When you call back its the same story they keep repeating. I regret ordering from this company and I will advise anyone to desist from buying from them. Up till time of complaint over six months ago they have not made any substantial progress to deliver my item. I'll be reporting them to the ombudsman. Useless customer service.
5 years ago
Bensons For Beds has a
1.2
average rating
from
1,761
reviews
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