Sadly after you accept the product which is well made and constructed in a good way, the rest of my experience with Bensons was terrible. They took nearly £1300 twice on my credit card despite assuring me they wouldn't. They assured me that if they did it would be repaid straight away, it wasn't. The store manager promised to call me back regarding this financial problem as I was not allowed to speak to their finance department, she didn't. The instructions which came with the wardrobe did not match any of the numbers on the pieces, causing a very expensive waste of time for the person I was paying to build it I was told by the store to contact customer services, I did. A month later there was no reply, I tried various times to ring customer service which cut me off, did not do the call back they offer and basically ignored me. When I did speak to someone finally they told me to take up my concerns with the store, and send them photos of the deconstructed wardrobe with a photo of the instructions. When I pointed out that the wardrobe was constructed as they had not responded at all to my email, they said there was nothing they could do about it. This is a terrible company to deal with who simply ignore any concerns you have, try to avoid speaking to you then push the problem between each other. The store of course told me they could not deal with the issues as I needed to contact customer service. My advice is don't use this company!