0 Stars. Do not shop here, the staff in your local store will be excellent but Customer Service is absolutely disgusting. We received bed and mattress - both faulty - After 6 months of getting nowhere to resolve the issue, collection of faulty (manufacturers fault) goods was arranged and they collected goods two weeks ago - Bensons are not prepared to refund monies paid - they will throw any made up circumstance at you to withhold monies. They have no idea how to deal with customer service, they are not worth the stress and worry. Over a week to reply to messages?? - make that three weeks per response.