Bought a premium bed with a pillow topper. We had bought one from Bensons ten years ago made by relyon and as it had been a fantastic bed we decided to replace it with one the same. Bensons no longer stock Relyon beds but we were assured that the one with a Bensons label on was the same quality. Unfortunately that was not the case within three months the mattress was badly sagging within six months each side had sagged so much it looked like there was someone asleep in the middle. Our other bed in ten years did not shift it did not sag. We paid £1750 for an inferior product which is just not fit for purpose. We have just had Homeserve do a report at Bensons request they said the mattress is faulty. It’s taken weeks to get to this point as emails are not answered for ten days. I would not buy anything from this company again I sent in pictures of the mattress the customer service team were just not interested obviously company policy.