I would not recommend you buying a bed from this company. Once they have your money they are not interested if you have any problems. Customer service is a nightmare to get hold of, it has taken me six weeks to manage to speak to someone. Emails and letters are not replied to. My basic problem was that the bed my parents purchased from them which was nearly £1000, was too high for them so they cannot get get in and out of it. My elderly father managed to get hold of them on delivery day to explain this to them but it took him most part of the afternoon. My parents bought this bed for their downstairs dining room because they cannot manage the stairs without difficulty. Because Bensons for beds were not interested in solving this problem, my parents have been going upstairs to Their old bed for the past six weeks with the new Bensons bed sitting in the dining room. The whole point of them buying the bed was so they could sleep downstairs. I have tried to solve the problem for them, but I also found it extremely stressful and difficult trying to get hold of anyone. I have come to the conclusion that all Bensons for beds are interested in taking your money. They are the worst company I have ever dealt with in my life