would have given zero stars if I could. Bed frame damaged on delivery. was told by customer services that a new headboard would be ordered and the old one taken away. Promised a call 2 weeks later to check on replacement order.... no call. Headboard delivered, but original damaged one left as courier refused to take it. Called cust services and after an hours wait was told that damaged parts are not collected and it's up to the cust to dispose of it. William ,the man I dealt with, had no empathy and basically told me that was the only option. Fabulous business!! Never again! Wish I had stuck with Dreams!!