I wish I can give minus one star... The customer service is aweful. I bought two beds and three bedside tables from them last year. Then I have suffered an endless mould issue on all the items. Moreover, endless phone call to their customer service became my new nightmare. I sent their photos and forwarded the investigation report from independent company to show the damage. They agreed with the replacement and reselection at the first time. Then they changed their mind for some reasons and withdrawed the replacement and reselection. When I phoned them, they said that the investigation report was wrong and they would like to have another technian to investigate. I then phoned the investigation company, they said they found the report was not conclusive! I felt both the investigation company and bensons for beds are on the same side!! I will never ever to buy anything from bensons for beds!! Of course, no recommendation either!!!!
5 years ago
Bensons For Beds has a
1.2
average rating
from
1,760
reviews
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