They will take your money from you but they won’t help you if you have a problem. After eight months we still don’t have the bed we ordered. The first mattress was dragged through the mud. After waiting a month for a replacement, they sent us the same mattress that had been through the mud and they then ‘lost’ our headboard. After another month we received our headboard and a mattress with a hole in it. Our most recent mattress delivery ended with a large fire in front of our house as the delivery lorry went up in flames. No calls from Bensons for Beds to follow up about the incident. A long wait time anytime you try to call the call centre to get through to unsympathetic and poorly trained staff. The staff in the shop say that there is nothing they can do to help us. Stay away from this inept and incompetent company.