I’m giving Bensons five stars for being the worst company I’ve ever dealt with, we spent £1600 on a bed from them that the salesperson said was the best for our needs, within a year it has two huge sagging dents, either side and a big ridge in the middle making it extremely uncomfortable to sleep and even change sleeping position. I give them five stars for adding insult to injury as our only option was we had to pay £50 for a test that is so pathetic it would never show the extent of the problems, but that allows Bensons to get out of any obligation to honour their worthless guarantee, I also give them five stars at causing stress and upset, I am devastated to have been conned like this by what I thought was a reputable company, I wish I’d read review sites before I wasted my money