Really I wanted to give zero stars but couldnt. Worst experience of buying a mattress. Recieved it in march 2019 and there was a fault with it. 3 tears on one side of the mattress. Was told it was a manufacturers fault and I would receive a replacement. We are now august 2019 and I still havent revieved a new mattress. Told today that the order was cancelled 2 weeks ago as there wasnt sufficient evidence of damage. However once I told them to look back through emails from march all the pictures and their acceptance of fault was there. They apologised for the 5th time and said the same rubbish that I will be contacted in 3 weeks with a delivery date. Absolutely disgraceful company!! 5 months this has gone on now. Definitely taking this alot further and I will never buy from this company again