Really helpful in store service however the after sales customer care is an absolute shambles. The order was placed in my husbands name and even after my husband giving authorization to speak with me on numerous occasions they still wouldn't deal with me over the phone. On one occasion I rang and they did confirm that authorization has been given to me and spoke to a gentleman at lengths regarding the order. I was then was passed back to customer service after being put on hold for over 45 mins to be then told that there are no notes on file that I have authorization to speak about the order due to data protection laws and therefore once again was told that they couldn't speak to me about it. The man who I spoke with was very rude and was constantly interrupting while I was trying to get my point across who then hung up on me! Yes, he really did put the phone down on me!! Been waiting now for over 8 weeks for delivery of wardrobes and still no closer to getting them it seems. Oh, and if you do ring customer service be prepared for a lengthy wait, on average its taken around an hour to be put through. Absolutely shambolic customer service. Be warned.