Very helpful service in the Kings Lynn store. The delivery date was on my paperwork and I received a text message as a reminder of the date. On the day i got a message to say it would be delivered 4 days later. I phoned the delivery people whose attitude was tough thats the day we are delivering. I phoned customer service waited 20 minutes then got cut off. Phoned again and when it was answered got cut off before I could speak. Finally got to someone who went to help. When someone came back it was a different man who had the attitude that it was my mistake! After spending nearly 2 hours on the phone trying to resolve the problem and arrange a delivery on the next Saturday so I didn't need to take another days holiday I lost it. Finally went back to the shop who gave a refund. Dreadful customer service and attitude.